Terms of service
Terms and Conditions
1. Introduction
Welcome to Retro Rollover. These Terms and Conditions ("Terms") govern your use of our website www.retrorollover.com and the purchase of products from our online store. By accessing our Site and/or purchasing products from us, you agree to be bound by these Terms.
Please read these Terms carefully before using our Site or purchasing products from us. If you do not agree to these Terms, please do not use our Site or make any purchases.
2. Eligibility
To use our Site and make purchases, you must be at least 18 years old or have the permission of a legal guardian. By using our Site, you represent and warrant that you meet these eligibility requirements.
3. Products and Services
We specialize in the sale of second-hand clothing and accessories. All items listed on our Site are pre-owned unless otherwise stated. While we make every effort to provide accurate descriptions and photographs of our products, please note that variations in color, condition, and size may occur due to the nature of second-hand items.
3.1. Condition of Items
- All items are sold "as-is."
- We inspect and categorize items based on their condition, which will be clearly indicated in the product description.
- We do not guarantee the longevity or durability of any item due to its pre-owned nature.
4. Pricing and Payment
4.1. Prices
- All prices listed on our Site are in Great British Pounds (£) and include applicable taxes unless otherwise stated.
- We reserve the right to change prices at any time without notice.
- Prices for products may differ between our online store and any physical retail locations.
4.2. Payment Methods
- We accept the following payment methods: Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Maestro, Shop Pay and Union Pay.
- Payment must be made in full at the time of purchase.
- You agree to provide accurate payment information and authorize us to charge the specified amount to your chosen payment method.
5. Shipping and Delivery
5.1. Shipping
- We offer shipping worldwide,
- Shipping costs and delivery times will vary depending on the destination and shipping method selected during checkout.
- We are not responsible for delays in shipping caused by third-party carriers or customs clearance.
5.2. Delivery
- Delivery times are estimates and not guaranteed. We will make every effort to deliver your items within the specified time frame.
- Risk of loss and title for items purchased from us pass to you upon delivery to the carrier.
6. Returns and Refunds
6.1. Return Policy
- We understand that sometimes orders may not be the right fit for you. If you wish to return/exchange your item, please contact us within 14 days of receipt. We will offer you store credit with an additional £5 towards an item of your choice.
- If you receive an item that is significantly different from its description or is defective, please contact us within 14 days of receipt to initiate a return or exchange.
6.2. Refunds
- Refunds will be issued in the original form of payment within 14 days after we receive the returned item, provided it meets our return criteria.
- Shipping costs are non-refundable.
7. User Accounts
You may be required to create an account to make purchases on our Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
8. Intellectual Property
All content on our Site, including but not limited to text, images, graphics, logos, and trademarks, is the property of Retro Rollover or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, or display any content from our Site without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Retro Rollover shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Site or the purchase of products from us. Our total liability to you for any claim arising out of or relating to these Terms or the use of our Site shall not exceed the amount paid by you for the products in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Retro Rollover, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses arising out of or in any way connected with your use of our Site or violation of these Terms.
11. Governing Law and Jurisdiction
These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the United Kingdom. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts of the United Kingdom.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our Site following any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
13. Contact Information
If you have any questions or concerns about these Terms or our products, please contact us at:
- Email: ben@retrorollover.com